For any queries: contact@velvixs.com

Terms and Conditions

Welcome to Velvixs! By using our website and services, you agree to the following terms and conditions. Please read them carefully.

Acceptance of Terms

By accessing or using Velvixs, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please do not use our website.

Products and Services

  • Product Information: We strive to provide accurate descriptions of our products.
  • Availability: Product availability is subject to change. We reserve the right to modify or discontinue products without prior notice.

Orders and Payments

  • Order Processing: Orders are processed once payment is confirmed. Please ensure your payment information is accurate.
  • Pricing: All prices are listed in United States Dollars ($).

Shipping and Delivery

  • Shipping: We offer free standard shipping on all orders within USA. Delivery times typically range from 4-7 business days (Monday to Friday).
  • Order Tracking: You will receive a tracking number via email within 2 days of your order shipping.
  • Order Cancellation: To cancel an order, please contact us at contact@velvixs.com before it ships. Orders cannot be canceled once shipped. Refunds for canceled orders will be processed according to our Refund Policy.
  • Risk of Loss: Risk of loss for items purchased from Velvixs passes to you upon delivery.

Returns and Refunds

  • Return Policy: Please refer to our Refund Policy for information on returns and refunds.
  • Refunds: Refunds are processed according to our Refund Policy and will be issued to the original payment method.

Privacy and Security

  • Privacy Policy: Your use of Velvixs is governed by our Privacy Policy, which outlines how we collect and use your personal information.
  • Security: We implement security measures to protect your information, but we cannot guarantee complete security.

Intellectual Property

  • Ownership: All content on Velvixs, including text, graphics, and logos, is the property of Velvixs and is protected by intellectual property laws.
  • Usage: You may not use, reproduce, or distribute our content without permission.

Limitation of Liability

  • Disclaimer: Velvixs is not liable for any damages arising from the use of our website or products, including indirect, incidental, or consequential damages.
  • No Warranty: Our website and products are provided “as is” without warranties of any kind.

Governing Law

These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of United States. Any disputes will be resolved in the courts of United States.

Changes to Terms

We may update these Terms and Conditions from time to time. Changes will be effective when posted on our website. Your continued use of Velvixs constitutes your acceptance of the updated terms.

Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact us at contact@velvixs.com.

Contact Information

Trade Name: Velvixs

Business Number:

Support: 24/7

Business Hours: 9:00 AM to 5:00 PM (Monday to Friday)

Business Email: contact@velvixs.com

Business Address: 3444 Main Highway Suite #4, Miami Florida 33133, United States

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